What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Matrix not showing in conditions?

    Asked by LuxuryBed on June 10, 2013 at 11:52 AM

    If your using conditional rules. I can't seem to choose to show my matrix tables or hide them. Is this an error?

    Also I using page breaks. If the user picks a certain answer the conditional rules result in some pages appear blank which the user with simply a next or back option. Is there a way of jumping a page?


  • Profile Image
    JotForm Support

    Answered by Morian on June 10, 2013 at 12:38 PM


    I cloned your form and checked your conditions and the reason it is not jumping a page is because conditions 2 & 4 have the same rule, causing a conflict. 

    To fix that, simply delete Condition #2.


    Since your matrix are found in separate page, you can also use the page skip for that but your first condition is a bit confusing. May I know what you're trying to accomplish with that so we can help you fix it? Thanks!

  • Profile Image

    Answered by LuxuryBed on June 10, 2013 at 01:04 PM
    Thanks for reply.
    Got it sorted thanks with page skips.
  • Profile Image
    JotForm Support

    Answered by Morian on June 10, 2013 at 01:08 PM

    That's awesome! Let us know if you need further assistance. Thanks!