I am not receiving alert e-mails

  • Profile Image
    Asked on April 22, 2011 at 12:37 AM

    I am not receiving alert e-mails.

    Thank you in advance, Leon Davidian


  • Profile Image
    Answered on April 22, 2011 at 12:57 AM

    Ok i just received a test so it works now thank you.

    Also when you guys send me e-mails i do not get them. I used to until i changed my e-mail address from automotiverepaironline@gmail.com to fixmyauto@autohelprepair.com

    Thank you, Leon Davidian

  • Profile Image
    Answered on April 22, 2011 at 12:57 AM

    Hi Leon.


    Have you checked the Spam or Junk folders in your inbox? There are times
    that emails coming from JotForm are caught by the Spam filters  of your mail

    The mail logs indicate that the email alert was sent:
    Apr 22 00:52:55 ying sm-mta[7231]: p3M4qggG007229: to=<fixmyauto@autohelprepair.com>, delay=00:00:13, xdelay=00:00:13, mailer=esmtp, pri=123749, relay=inbound.homesteadmail.com. [], dsn=2.0.0, stat=Sent (Ok: queued as C872D96DC8C)

    Let us know if you have clarifications or questions.