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    Deleting a submission and Google integration

    Asked by glandoreghyc on June 10, 2013 at 04:00 PM

    I have a form set up that is integrated with Google Docs (Soreadsheet), all seems to be working fine except when i delete an entry in the Form submissions. 

     

    This entry never seems to get deleted from the Google spread sheet.

    Is this a problem or am i doing somehting wrong?

     

    THanks

     

    John

    Submissions form set problem integrated
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    Answered by EliezerN on June 10, 2013 at 04:30 PM

    Hello,

    The spreadsheet doc have the data of the fields that compose the form, you can delete every entry from the spreadsheet  you want (This is not recommended, since it will break the integration), this might be a problem from google.

    But if you don't want an entry to appear in the spreadsheet I will kindly recommend you to remove the field(s) from your form.

    Feel free to contact us if you need further assistance.

    Thanks!

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    Answered by glandoreghyc on June 10, 2013 at 06:57 PM

    Sorry, i have obviosuly done a very bad job at describing the problem.

    I have deleted an entry on the Jotform submission page, and this deletion is not being synchronised with the Google Spread sheets.

     

    thx

     

    John

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    Answered by EliezerN on June 10, 2013 at 07:39 PM

    I apologize for the misunderstanding,

    In that way I don't think it is possible possible, you'll have to do it manually, the integration only allows Jotform to share the submission data with Google spreadsheet, not to synchronise both in what you do from one.

    I think that I don't was clear enough in the previous answer, because you can delete any entry of the submission in the spreadsheet, but what you can't do is to change the name of the columns, erase a column or a default property of the spreadsheet.

    So I hope this response your question,

    If you need further assistance, please let us know and we will be more than glad to assist you.

    Thanks!

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    Answered by John on June 11, 2013 at 01:55 AM

    OK, I didn't realise that the Jot Form data was synchronised with the Google version.

     

    Thanks

     

    John