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  • Profile Image

    Cannot download Jotform Excel Report

    Asked by Niftydrives on June 11, 2013 at 07:45 AM

    As of a few days ago, I cannot download Reports for my Jotform. When I click on reports and try to download an excel report of all submissions i am getting the following error scree:

    - The server is down for maintenance

    - There may be a network problem

    - The site may be experiencing excessive load

    Any help would be appreciated.

     

    Best, 

     

    Steve 

    JotForm excel Reports Submissions problem style
  • Profile Image

    Answered by sidharth_kch on June 11, 2013 at 08:04 AM

    @Niftydrives

    I just tried to download excel report of your form "Nifty Returns". I didn't encounter any error and was able to download the excel report.

    Request you to please clear your browser cache and try to download this report. Let us know if you continue to have this issue.

    Thanks,

    Sidharth

  • Profile Image

    Answered by Niftydrives on June 11, 2013 at 08:04 AM

    It is the form 'Minidrives Missing in Action' that is the problem. Please can you have a look at that file.

    Thank you