Dropbox Integration: "@" on email is converted to "%40" when email is set as dropbox folder name

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    edimedia_tv
    Asked on June 11, 2013 at 11:41 AM

    Hi to all!

    In office we use all Mac computers.

    I setted Menage Integration so that  files saved on DropBox account have to be with a field "name" and as secondary customer's email.

    On DropBox arrive a file with a "strange" name like in image attached.

    Is it possible to solve it with right email sintax name?

    Thanks

    Ciao

    Carlo

  • Profile Image
    EltonCris
    Answered on June 11, 2013 at 12:02 PM

    Hi Carlo,

    The naming is correct though the "@" symbol on baio969@me.com was converted %40 which was it's URL Encoding value. I have now forwarded this issue to our higher team so they can check this further.

    We will let you know once this is fixed. Thanks!

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    liyam
    Answered on June 12, 2013 at 12:08 PM

    Hello, Carlo.  I have now fixed the issue about @ signs to Dropbox.  You should be able to receive the correct file names on the next submissions you receive.

    Please let us know if you have other questions or concerns.

    Thanks.