Dropbox Integration: "@" on email is converted to "%40" when email is set as dropbox folder name

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    Asked on June 11, 2013 at 11:41 AM

    Hi to all!

    In office we use all Mac computers.

    I setted Menage Integration so that  files saved on DropBox account have to be with a field "name" and as secondary customer's email.

    On DropBox arrive a file with a "strange" name like in image attached.

    Is it possible to solve it with right email sintax name?




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    Answered on June 11, 2013 at 12:02 PM

    Hi Carlo,

    The naming is correct though the "@" symbol on baio969@me.com was converted %40 which was it's URL Encoding value. I have now forwarded this issue to our higher team so they can check this further.

    We will let you know once this is fixed. Thanks!

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    Answered on June 12, 2013 at 12:08 PM

    Hello, Carlo.  I have now fixed the issue about @ signs to Dropbox.  You should be able to receive the correct file names on the next submissions you receive.

    Please let us know if you have other questions or concerns.