- edimedia_tvAsked on June 11, 2013 at 11:41 AM
Hi to all!
In office we use all Mac computers.
I setted Menage Integration so that files saved on DropBox account have to be with a field "name" and as secondary customer's email.
On DropBox arrive a file with a "strange" name like in image attached.
Is it possible to solve it with right email sintax name?
- JotForm SupportEltonCrisAnswered on June 11, 2013 at 12:02 PM
The naming is correct though the "@" symbol on email@example.com was converted %40 which was it's URL Encoding value. I have now forwarded this issue to our higher team so they can check this further.
We will let you know once this is fixed. Thanks!
- JotForm SupportliyamAnswered on June 12, 2013 at 12:08 PM
Hello, Carlo. I have now fixed the issue about @ signs to Dropbox. You should be able to receive the correct file names on the next submissions you receive.
Please let us know if you have other questions or concerns.