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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how can I change notification email alert?

    Asked by owuraku on June 11, 2013 at 12:05 PM

    the form eeps sending email to 'sethgyekye444@yahoo.com' eventhough i have changed it. Please help.

    Thanks in advance.

    Page URL:

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    JotForm Support

    Answered by EltonCris on June 11, 2013 at 01:18 PM


    That's how it works. "Test Email" will only send a test submission to the email address associated with your account.

    To test it properly, you have to make an actual submissions with your form.


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    Answered by sidharth_kch on June 11, 2013 at 01:18 PM


    Looks like you are clicking on "Test Email" button of your notification alert. "Test Email" button sends email to your account email address and not to the Recipient email of your notification. Thats how its designed to test the email content.

    You can quickly click on the preview button of your form and submit the data to test the newly added notification,

    Let us know if you need further assistance.




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    Answered by owuraku on June 11, 2013 at 01:24 PM

    kk, thanks guys, i will test it n post a feedback. @Sidaharth and @EltonCris