What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    how can I change notification email alert?

    Asked by owuraku on June 11, 2013 at 12:05 PM

    the form eeps sending email to 'sethgyekye444@yahoo.com' eventhough i have changed it. Please help.

    Thanks in advance.

    Page URL:
    http://www.jotform.com//?formID=31604329883862

    Screenshot
    email thanks
  • Profile Image
    JotForm Support

    Answered by EltonCris on June 11, 2013 at 01:18 PM

    Hi,

    That's how it works. "Test Email" will only send a test submission to the email address associated with your account.

    To test it properly, you have to make an actual submissions with your form.

    Thanks!

  • Profile Image

    Answered by sidharth_kch on June 11, 2013 at 01:18 PM

    @owuraku

    Looks like you are clicking on "Test Email" button of your notification alert. "Test Email" button sends email to your account email address and not to the Recipient email of your notification. Thats how its designed to test the email content.

    You can quickly click on the preview button of your form and submit the data to test the newly added notification,

    Let us know if you need further assistance.

     

    Thanks,

    Sidharth

  • Profile Image

    Answered by owuraku on June 11, 2013 at 01:24 PM

    kk, thanks guys, i will test it n post a feedback. @Sidaharth and @EltonCris