What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form on your site, need access to edit

    Asked by Ann Terrell on June 11, 2013 at 03:38 PM

    Hello - one of our people at our organization has left our employment.  It appears the form is hosted with you, but we have no record on his account (email address for him is jcook@lcog.org) and the form is http://form.jotform.us/jsform/31116287887160.

    I tried sending a reset password to his existing email address at our organization, but as yet we haven't recieved it.  Can you tell me anything about his account?  We'd like to edit that form. 

    Thanks for any information you can give me.


    Ann Terrell

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    Answered by sidharth_kch on June 11, 2013 at 04:10 PM

    @Ann Terrell

    I checked this form and see that it's associated with a guest account. That means you have you don't have a registered account. The email id used in the form is "aphin***@****.org"

    Request you to please register a free account with JotForm using this email id and let us know the username. We will be happy to move this form in your new account.



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    Answered by Ann Terrell on June 11, 2013 at 04:38 PM
    Thank you for your help! I created a new account using id aphinney@lcog.org
    The username is lcogforms. After you have moved the form into my account, will I be able to change the email id?
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    JotForm Support

    Answered by Welvin on June 11, 2013 at 06:19 PM

    Hi Ann,

    All set. The form has been moved to your account. You should be able to edit the form and modify the email recipient email address. Please kindly check.



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    Answered by Ann Terrell on June 11, 2013 at 06:20 PM
    Thank you very much for the excellent service!
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    Answered by Ann Terrell on June 11, 2013 at 06:25 PM
    I’m sorry to bother you, just a quick question I hope? How do I set what email the form submission goes to? Is it always the account email address, or is it set in the form you create?
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    Answered by pinoytech on June 11, 2013 at 08:44 PM


    Once you create notification in your form, by default your account email address is your form's notification recipient address.


    If you need further assistance, do let us know.

    Thank you!