What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How many users can access one "premium" account?

    Asked by sallyhamer on April 22, 2011 at 11:16 AM
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    JotForm Support

    Answered by NeilVicente on April 22, 2011 at 11:51 AM


    Thank you for taking interest in Jotform. Currently, only the account owner is allowed to access his own account, be it free, premium or professional. If you intend on having another person create a form in your account, a workaround I can suggest is to let the person create the form in a free account and then import that form onto your premium account.

    To import forms from another account, refer to the link below:

    Cloning an existing form from another URL

    Hope this post was of help to you. Let me know if there's anything else I can assist you with.