Email From Address not Accurate

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    Asked on June 11, 2013 at 08:47 PM

    On all forms, notification e-mails are set so that the From field will be populated with the e-mail address entered on the form (a required field). However, we are getting many e-mail notifications where the From field is the jotform no-reply address.

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    Answered on June 11, 2013 at 11:40 PM


    Your current form settings is correct. Probably an email coming from the other accounts you have? I have just tested the same function on my end, and there are no emails coming from

    I have submitted a test entry to your form: Please kindly check your email address, from Send us a screenshot if you are receiving multiple emails for this test.

    Also, clear your forms cache by following this guide: How to Clear your Form Cache. This should help as well.