How to create a new password

  • revelcatering
    Asked on April 26, 2020 at 3:02 PM

    Dear Jotform,

    I do not remember setting a password with my account. I am trying to set a password now and it is asking me for my current password which I do not know. How can I reset this?


  • Eduardo_H
    Replied on April 26, 2020 at 6:55 PM

    Hello @revelcatering

    We've just sent you a message to your registered e-mail with a Reset Password link.

    In order to set your new password you need to:

    * Check your email inbox for the password reset email.

    * Click the Reset Password button or the URL provided in the email.

    How to create a new password Image 1 Screenshot 30

    * Enter your new password, and click the Reset My Password button, and you're done. 

    How to create a new password Image 2 Screenshot 41

    If you need any further help, don't hesitate to contact us.