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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Facebook integration problem

    Asked by COREVI on June 13, 2013 at 08:13 AM

    I followed the directions to integrate Facebook, and I got:

    Given URL is not allowed by the Application configuration.: One or more of the given URLs is not allowed by the App's settings. It must match the Website URL or Canvas URL, or the domain must be a subdomain of one of the App's domains.

    So I found http://www.jotform.com/answers/39854-Facebook-Integrated-Form-Error-Given-URL-is-not-allowed-by-the-Application-configuration#7 and realized that what is on my screen is not what is listed under directions. 

    Rather than...

     

    Site URL: http://www.jotform.com/

    Site Domain: jotform.com

    I see..

    Website with Facebook Login

     

    Site URL:

    I was a bit worried that my form had form.jotform, is that not a valid address? When I preview my form that's what comes up,

    http://form.jotform.co/form/31617298042858?

     

    I would appreciate any help!

    Thanks :)

    problem JotForm style size height
  • Profile Image

    Answered by dinesh-it on June 13, 2013 at 08:35 AM

    Hi, Just use http://www.jotform.co/form/31617298042858? there is no difference between these URL's on user end.

    Thank you.

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    Answered by COREVI on June 13, 2013 at 08:54 AM

    That worked!!!! Another question, will the form remember somebody's facebook info every time they fill it out?

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    Answered by dinesh-it on June 13, 2013 at 09:11 AM

    User Form field values can be saved by using Auto Fill Feature.

    1. Open your Form in Edit mode

    2. Select Preferences under Setup & Embed tab

    3. Select Advanced Settings tab in the popup window

    4. Click on Edit Auto Fill Settings

     

    5. In the Auto Fill Wizard Enable the Auto Fill, By Default it will be disabled.

     

    Hope it will solve your problem.

    Thank you.

  • Profile Image

    Answered by COREVI on June 15, 2013 at 03:17 PM

    I'm having the same problem again. I'm working on http://form.jotform.co/form/31655295785871 which is located at http://www.corevi.org/home.html and I'm getting the bad url. I used http://www.jotform.co/ for the Site URL which is what fixed the last form. What should I do?

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    JotForm Support

    Answered by Welvin on June 15, 2013 at 07:01 PM

    It works on my end, please consider my suggestion to this thread: http://www.jotform.com/answers/229888-

     

    Thanks

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    Answered by COREVI on June 15, 2013 at 07:33 PM

    I updated the other thread but I'm still getting the URL error. I reembedded it into the page rather than a popup.

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    JotForm Support

    Answered by jonathan on June 15, 2013 at 11:07 PM

    @COREVI

    Please try not creating or responding to different post/thread on similar issues. You do not have to respond on your other threads about another topic.

    ---

    For the Weebly issue (which seems to be resolved already), you can continue on refer on that thread instead.

    For this thread, let us address the FB button login in the integration issue as this is the title of this post is all about.

    ---
    Have you checked already the FB App settings I mentiooned?
    =======================================================================

    Also, in your Facebook App manage settings, you have to specify the form URL you want to apply the facebook login link (your form URL http://www.jotform.co/form/31655295785871)

     

     

    It works on my test form http://www.jotform.me/form/31658892032458

     

    Please check and try again. Inform us if the issues persist.

    Thanks.

    =======================================================================
  • Profile Image

    Answered by COREVI on June 16, 2013 at 08:33 AM

    I'm sorry for moving between threads, I guess in my head it is the same problem. THIS THREAD is only for the Facebook Integration problem where I am getting the bad URL code. On the computer that I am on today, I am already logged into facebook, so I'm seeing my profile picture rather than the login button. I assume this means it was fixed. I am now moving over to the other thread where the submit button is not showing up.

     

    Thank you!

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    JotForm Support

    Answered by EltonCris on June 16, 2013 at 10:13 AM

    @COREVI

    The bad URL usually shows up when your form domain doesn't match with your app domain and your site URL. This should also fixed the button issue.

    Example:

    Your form URL is http://form.jotform.co/form/31655295785871, note the highlighted part is the form domain jotform.co

    Therefore on your Facebook App Domain settings, you only need to enter jotform.co that will automatically enable all the subdomains in it *.jotform.co.

    Also, you must provide the Site URL with the same domain, else you would be prompted an error. Example:

    Hope this helps. Thanks!