Can't login to my account

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    Vera
    Asked on April 22, 2011 at 06:31 PM
  • Profile Image
    mliz
    Answered on April 22, 2011 at 09:38 PM

    Hi Vera,

    The accounts related to your email address are both guests accounts.
    Guests accounts are not intended to be kept on the server for a long
    period of time since it relies on the browser settings.

    Please note that in order to login you need to be a registered user.
    Once you visit JotForm website you should see the following on the left side:


    Just create an account and use your own email address.
    Your guest account will be merged with this new account.

    Let us know if you have further questions or clarifications.

    Thank you for using JotForm.

    Regards,
    Mliz