Not receiving E-mail Notifications

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    Ostasz
    Asked on June 13, 2013 at 12:58 PM

    I am not recieving messages from form, i have tried notifications, i doesnt work, when i try to "test email" its not working. 

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    Morian
    Answered on June 13, 2013 at 01:56 PM

    Hello there! I checked our bounce list to see if your e-mail was there and I was not able to see it. We request you to refer to this guide : http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    and try to send test e-mails again. Thanks!

    Result: support@ostaszstudio.com is NOT in the bounce list