Unable to find the "Download all" button in the submissions page

  • colasanti.riccardo
    Asked on May 1, 2020 at 10:12 PM

    Hi, following your guidelines, when I arrive on step 2 it does not appear the button DOWNLOAD ALL UPLOADS.

    What can I do?

  • roneet
    Replied on May 2, 2020 at 12:05 AM

    Are you referring to this form?

    https://www.jotform.com/build/201154514252645

    It does not have any upload field?  Have you deleted the field from the form?

    Please be noted deleting the field would also delete all the existing data along with it permanently from our servers.

    Looking forward to your response.

    Thanks.