"I have already paid" option

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    Asked on June 15, 2013 at 08:39 AM

    Hi There, 


     I'm just wondering if I can add a "product" that would say "I have already paid" without it coming up as "Free" even if the dollar amount is $0? 


    Thanks so much!


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    Answered on June 15, 2013 at 10:46 AM

    Hi Jenny,

    Sorry but I don't get exactly what you mean on your question. Do you mean that, you'd like to add a product in your payment field and label it with "I have already paid" without the "Free" in it? We'd appreciate if you could add further details.

    Thank you so much!

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    Answered on June 16, 2013 at 08:47 PM

    Ha! I can see why you didn't understand that! Let me try to explain it better. I'm a photographer, and I am using JotForm on my site for an intake form & contract, and for the collection of session fees. So there are some questions I need to ask my clients, and then the stipulations of the contract, and then there is the session fee payment. There are times when a session fee may already have been paid, or more likely, it' s a donated session, so I do not need to collect the session fee, however, i do need the questions on the form answered and the contract agreed upon. I need a way that the form can still be signed and submitted, without a payment having been made. Does that make sense? I have seen another photographer do that by adding along with the types of sessions offered (and the fee for each) and option that says "I have already paid". Which seems like it would work out nicely. However, when I tried that in JotForm and put the cost at $0.00, in big letters on my form it says "Free". Which I don't want. So I'm wondering if there is a way tha I can put  "I have already paid" without it saying free, OR if there is another way I can have the same form all filled out and submitted to me without having to collect a payment. Or will I have to make another form without the payment option? 


    Thanks so much!!

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    Answered on June 17, 2013 at 12:39 AM

    Hi Jenny,

    Can you please take a look at this cloned if this is what you want to achieved in your form?


    If you need further assistance, do let us know.

    Thank you!

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    Answered on June 17, 2013 at 07:28 AM

    Yes! That is exactly what I want to do!! How do I do it? :) Thank you so much! 

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    Answered on June 17, 2013 at 08:12 AM


    To do that, follow these steps.

    1. Add another product to your form, put your label and "0" as it's price. Example:

    2. Save and preview your form, you will be able to see the new product with 0.00 price.

    To remove the price "0.00" beside it, simply right click the price "0.00" then "Inspect Element". Copy the ID from the source code below it and construct the CSS like this:.




    Basically, you just need to replace the ID (text in blue color) on this code with the ID you've copied earlier. That's the ID of the price "0.00" on the new added product.

    3. After creating the CSS code, inject it to your form. Here's a guide: How to Inject Custom CSS Codes to your Form

    Visual guide:

    Hope this helps. Let us know if you have difficulties with any of the steps above. Thanks!