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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    why don't all fields show up in submissions data

    Asked by MEGSSS on June 17, 2013 at 12:40 AM

    I am missing some fields when I look at submissions that should be being recorded there, based on the form.

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    Answered by sidharth_kch on June 17, 2013 at 01:15 AM


    I am sorry but I am not sure if I have understood your question. Do you mean to say that some fields are missing from the notification email? Or it's missing from submission list?

    Please let us know so that we can investigate your issue.



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    Answered by MEGSSS on June 17, 2013 at 01:32 AM

    No, the fields are in the form AND on the notifications. They do not show up when I download the data into an excel file. I assume that's what you call the submission list.



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    JotForm Support

    Answered by Welvin on June 17, 2013 at 02:02 AM


    Please choose in what thread you would like us to send our responses. This is, or you have this thread duplicated.