What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form has been spammed

    Asked by creativereds on June 17, 2013 at 10:28 AM

    This has resulted in me having used more than my 100 monthly submission allowance. Please could you block the ip address of the sender do they are unable to send any more forms.

    cheers

    Page URL:
    http://www.creativereds.com/quote.html

    Screenshot
    sender block
  • Profile Image

    Answered by dinesh-it on June 17, 2013 at 11:10 AM

    Hi, I have checked your submissions and yes, there I found lot of empty submissions from same IP.

    I have blocked these 2 IP's

    17.67.145.160

    17.67.145.137

    Further I Suggest you to Do following things to avoid such spam submissions in future.

    1. Use Captcha, so that it will avoid bot spamms

    2. Limit your unique submissions, Refer this Guide: How to Limit Submissions

    3. Since I found all the submissions are empty, I suggest you to use requirder Field Options. So it will avaid empty form submissions.

     

    Hope this helps you.

    Feel free to ask if you have any further clarification.

    Thank you.


  • Profile Image

    Answered by creativereds on June 27, 2013 at 06:34 AM
    Hi,
    I emailed you about someone spamming my form yet my account has still been disabled. Is there anyway you could rectify this?
    Please let me know as soon as possible
    Regards
    Kieron Quinn
    Director
  • Profile Image

    Answered by sidharth_kch on June 27, 2013 at 06:54 AM

    @creativereds

    I deeply apologize for this inconvenience. I checked your submissions and see most of them are blank submissions. You may like to make your questions required and add catcha field to avoid the spams.

    I have reset your submission counters and reactivated your account.

    Thanks,

    Sidharth