What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My client has a jot form that is not working. He has no login info because he did not build the site, what can i do to access the form?

    Asked by danielle pettiford on June 17, 2013 at 01:15 PM
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    Answered by khrisell on June 17, 2013 at 01:54 PM

    Hello Danielle,


    Do you want to access the submission of that specific form or you just want to access it for editing or cloning purposes? If you wanted to clone the form, here's the reference to achieve that http://www.jotform.com/help/27-Form-Cloning .

    Kindly clarify the inquiry so that I can assist you better.

    Thank you so much for using JotForm.

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    Answered by dpettiford on June 17, 2013 at 02:03 PM
    Yes, the submission is what I need access to.
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    JotForm Support

    Answered by Welvin on June 17, 2013 at 02:37 PM


    Please ask your client to register with a free account using his guest account email address which is bill@worthi*******.com then after that, he should be able to see the form on his My Forms page. Then, ask him to add you as a sub-account (http://jotform.com/myaccount/user) so you can access the form submissions.



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    Answered by dpettiford on June 18, 2013 at 10:20 AM
    I'd like to add you to my professional network on LinkedIn.
    - Danielle
    Danielle Pettiford
    Social Media Analyst & Marketing Analyst at Bobbleheads
    Greater Atlanta Area
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