My client has a jot form that is not working. He has no login info because he did not build the site, what can i do to access the form?

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    danielle pettiford
    Asked on June 17, 2013 at 01:15 PM
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    khrisell
    Answered on June 17, 2013 at 01:54 PM

    Hello Danielle,

     

    Do you want to access the submission of that specific form or you just want to access it for editing or cloning purposes? If you wanted to clone the form, here's the reference to achieve that http://www.jotform.com/help/27-Form-Cloning .

    Kindly clarify the inquiry so that I can assist you better.

    Thank you so much for using JotForm.

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    dpettiford
    Answered on June 17, 2013 at 02:03 PM
    Yes, the submission is what I need access to.
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    Welvin
    Answered on June 17, 2013 at 02:37 PM

    Hi,

    Please ask your client to register with a free account using his guest account email address which is bill@worthi*******.com then after that, he should be able to see the form on his My Forms page. Then, ask him to add you as a sub-account (http://jotform.com/myaccount/user) so you can access the form submissions.

     

    Thanks

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    dpettiford
    Answered on June 18, 2013 at 10:20 AM
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