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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Our on line Jot forms re not working since Monday

    Asked by Jill Henderson on June 18, 2013 at 07:44 PM

    Our online booking forms are not coming through to my email since Monday . Can you please help  as we are doing to very big expos and these are important.

    Thank you

    Jill

    Page URL:
    www.festivalofdreams.co.nz

    email
  • Profile Image

    Answered by khrisell on June 18, 2013 at 10:21 PM

    I have removed it from our bounce list and you should be able to receive email now.

    Please refer to this guide to prevent this issue to happen in the future.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    Kindly try the test email and let us know if problem persists.

    Thank you for using JotForm.