What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    closing an open ticket

    Asked by Roger on June 19, 2013 at 12:46 PM

    I use jot form for my nurses to submit a maintenance ticket, when they submit it hits their email accounts and their cell phones thru a text message...my question is, is there a way that I can have my maint guys to respond to that text message or to the email with the word complete or closed and it close out that ticket?

    email message text message
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    Answered by sidharth_kch on June 19, 2013 at 01:41 PM

    @Roger

    I am sorry but such functionality is not available with JotForm.

    Thanks,

    Sidharth