closing an open ticket

  • Profile Image
    Roger
    Asked on June 19, 2013 at 12:46 PM

    I use jot form for my nurses to submit a maintenance ticket, when they submit it hits their email accounts and their cell phones thru a text message...my question is, is there a way that I can have my maint guys to respond to that text message or to the email with the word complete or closed and it close out that ticket?

  • Profile Image
    sidharth_kch
    Answered on June 19, 2013 at 01:41 PM

    @Roger

    I am sorry but such functionality is not available with JotForm.

    Thanks,

    Sidharth