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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account has reached the 10 free for the month. What day will the clock reset and account be reactivated? I am assuming July 1st but was not sure.

    Asked by Scott Boland on June 19, 2013 at 02:17 PM

    Will it reactivate automatically or do I need to do anything?  Thank you.

    Scott

    Reactivated
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    Answered by khrisell on June 19, 2013 at 03:51 PM

    The way it works is normally when you sign up and start with the basic Free Account your month starts that very day so for instance if you signed up today with a free account on 6/20/2013 your monthly reset would be on the first of the month. Now say a week goes by and all of a sudden you decide that you want to upgrade to premium then your account is charged for the subscription and your plan subscription date starts on 6/27/2013.

    Kindly let us know if you need further assistance.

    Thank you for using JotForm.