My account has reached the 10 free for the month. What day will the clock reset and account be reactivated? I am assuming July 1st but was not sure.

  • Profile Image
    Scott Boland
    Asked on June 19, 2013 at 02:17 PM

    Will it reactivate automatically or do I need to do anything?  Thank you.

    Scott

  • Profile Image
    khrisell
    Answered on June 19, 2013 at 03:51 PM

    The way it works is normally when you sign up and start with the basic Free Account your month starts that very day so for instance if you signed up today with a free account on 6/20/2013 your monthly reset would be on the first of the month. Now say a week goes by and all of a sudden you decide that you want to upgrade to premium then your account is charged for the subscription and your plan subscription date starts on 6/27/2013.

    Kindly let us know if you need further assistance.

    Thank you for using JotForm.