What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Disabled

    Asked by TopShowing on June 19, 2013 at 03:23 PM

    Both forms on my account have been disabled, but do not contain password information or use of the word password.  Can you explain why they have been disabled?

    thank you

     

    Page URL:
    http://www.thetopoffice.com/showing-instructions.aspx

  • Profile Image
    JotForm Support

    Answered by Morian on June 19, 2013 at 04:20 PM

    Hi! Thanks for contacting us.

    I checked your account and I can see that neither of the 2 forms ("Request a Showing" & "Showing Instructions for Top Showing Service") are disabled. 

    We suggest that you try to clear your form and browser's cache and let us know if the problem persists. Thanks!

    http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache

    http://www.wikihow.com/Clear-Your-Browser's-Cache