Large file support

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    John Corallo
    Asked on June 19, 2013 at 04:01 PM

    Hello,

    We are looking for a solution to enable our web customers to copy 4GB files to our Dropbox account. Is this possible using your tool and what plan would we need? We would do at most 50 files a month.

    Thanks,

    John

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    khrisell
    Answered on June 19, 2013 at 04:28 PM

    1 GB is the maximum limit for upload fields, however, a free account only has 100MB of storage space which effectively renders the 1 GB limit useless (for free users, at least).

    If you plan to use your forms for bigger uploads, you may want to consider upgrading to a Premium or a Professional plan. Take a look at our pricing page for more information.

    Feel free to let us know if you have further questions or inquiry.

    Thank you for using JotForm.

  • Profile Image
    EliezerN
    Answered on June 19, 2013 at 05:06 PM

    The plan that gives you the largest space for your uploads is the Professional one. This gives you 1000 GB of available space. However the max size per upload to dropbox is 150 MB, no matter which plan you have.

    You can find out our plans and the details in the Pricing tab in the top of the page.

    I will also recommend you to please refer to the next guide which also has details about the Upload Size Limit.

    If you need further assistance, please let us know.

    Thanks!