What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Large file support

    Asked by John Corallo on June 19, 2013 at 04:01 PM

    Hello,

    We are looking for a solution to enable our web customers to copy 4GB files to our Dropbox account. Is this possible using your tool and what plan would we need? We would do at most 50 files a month.

    Thanks,

    John

    dropbox thanks tool solution
  • Profile Image

    Answered by khrisell on June 19, 2013 at 04:28 PM

    1 GB is the maximum limit for upload fields, however, a free account only has 100MB of storage space which effectively renders the 1 GB limit useless (for free users, at least).

    If you plan to use your forms for bigger uploads, you may want to consider upgrading to a Premium or a Professional plan. Take a look at our pricing page for more information.

    Feel free to let us know if you have further questions or inquiry.

    Thank you for using JotForm.

  • Profile Image

    Answered by EliezerN on June 19, 2013 at 05:06 PM

    The plan that gives you the largest space for your uploads is the Professional one. This gives you 1000 GB of available space. However the max size per upload to dropbox is 150 MB, no matter which plan you have.

    You can find out our plans and the details in the Pricing tab in the top of the page.

    I will also recommend you to please refer to the next guide which also has details about the Upload Size Limit.

    If you need further assistance, please let us know.

    Thanks!