Reply notification is not going to my email

  • Profile Image
    SWAGMagazine
    Asked on June 19, 2013 at 10:15 PM

    the reply notification is not going to my email

  • Profile Image
    EltonCris
    Answered on June 19, 2013 at 11:37 PM

    Hi,

    Can you please confirm if your issue is about not receiving email notification from your form?

    Your form email recipient is this swagmagazinecasubmission@gmail.com. Can you please confirm if this is correct? This is different from the email address you used in your account and according to the mail logs, the submissions notification was successfully delivered to this email address. I have also make a test submission to your form, you should be able to received it in that email address.

    Current Server: /var/log/jotform/amazonSES.log:[19/Jun/2013:22:29:07 -0400] 31696977385172 AmazonSES Sent email to swagmagazinecasubmission@gmail.com - MessageID:0000013f5f69f865-e901e313-ba4c-4c86-846e-a664f18cc99a-000000 - RequestId:2ee676b0-d951-11e2-9fc6-41837372cd26

    We'll wait your reply here. Thank you!