What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    When I download them, why are my submissions from jotform not opening in excel anymore? They did initially.

    Asked by QJFC on June 20, 2013 at 12:30 AM

    They initially opened in Excel but not anymore. Not sure why

    Submissions JotForm excel
  • Profile Image

    Answered by dinesh-it on June 20, 2013 at 01:34 AM

    Hi, I dont know whether I am Understanding your question correctly or not. 

    When I tried to download the Excel File From your Submissions it is working fine. No Issues and all.

    Can you please clear your browser cache and try again?

    If still problem arise can you please explain us little more about the issue you having.

    Thank you.