When I download them, why are my submissions from jotform not opening in excel anymore? They did initially.

  • Profile Image
    QJFC
    Asked on June 20, 2013 at 12:30 AM

    They initially opened in Excel but not anymore. Not sure why

  • Profile Image
    dinesh-it
    Answered on June 20, 2013 at 01:34 AM

    Hi, I dont know whether I am Understanding your question correctly or not. 

    When I tried to download the Excel File From your Submissions it is working fine. No Issues and all.

    Can you please clear your browser cache and try again?

    If still problem arise can you please explain us little more about the issue you having.

    Thank you.