- nancy gordonAsked on June 20, 2013 at 11:06 PM
NancyGordonStudio.com uses JotForm....some people get replies (automated) from you....but I do not get the reg form....this is very frightening......what is up?....latest is from email@example.comPage URL:
- khrisellAnswered on June 20, 2013 at 11:38 PM
I checked your email logs and there is no problem with your email firstname.lastname@example.orgMake sure that all of your form's email alerts (on each form) are set this way
-SENDER EMAIL : email@example.com
Kindly check this guide: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues
Have you checked your spam folder?
Because, there are instances that some emails with similar contents may get tagged as spam by email service providers. If it is not there kindly let us know.
Thank you for using JotFrom!