What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    1. When I pick a payment option it says one is open. 2. How do I get the form on my site?

    Asked by Bimlich on June 20, 2013 at 11:39 PM

    i have not added a payment option, but when i click on one to add, a box pops up and says you can't have more than one payment option. I don't have one at all and have not picked one. It will not let me.

    site payment option
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    JotForm Support

    Answered by Morian on June 21, 2013 at 12:13 AM

    Hi! Thanks for contacting us.

    I checked your form and I saw that you used Payment Tools for this particular field below that is why you are getting that pop up. 

    To get the form on your site, just do these simple steps

    1.) Click on Embed Form and select Embed

    2.) Simply copy and paste the code under Embed Form as it is on your site. No need to modify the code. That's it!

    Let us know if you need further assistance. Thanks!