Are sub-accounts limited to 100 submissions only?

  • Profile Image
    hssrpscheme
    Asked on June 21, 2013 at 02:33 AM

    Hi,

    My main account has 10,000 submissions, and I created 4 sub-accounts. 

    Is each sub-account limited to only 100 submissions? Can we increase their submission limit (while still having it under 10,000 submissions in total)?

     

    Thanks!

  • Profile Image
    aytekin
    Answered on June 21, 2013 at 02:46 AM

    The forms created by the sub-accounts do actually belong to your (parent's) account. So, the submissions received on these forms are counted on your monthly counts. So, they will be using your 10,000 limit.

  • Profile Image
    hssrpscheme
    Answered on June 21, 2013 at 03:18 AM

    Hi,

    This is a screenshot of one of my sub-accounts. There is only 100 submissions allocated for it. Will the submission limit increase when it hits the 101th submission?

  • Profile Image
    Morian
    Answered on June 21, 2013 at 05:18 AM

    Hi!

    Actually even when your sub-accounts make submissions, it is your primary account's submission count that will be incremented so you can simply disregard the 100 submissions indicated there. If your plan has 10,000 submissions/month, then you and your sub-accounts will have that many submission limits available combined.

    Let us know if you have more inquiries. Thanks!