i can't login to my account

  • Profile Image
    0537015556
    Asked on June 22, 2013 at 06:28 AM

    Hii

    how are you ?

    i hope you hep sure..

     

    my problem is : when i want login, i can't.. it give me ( Username or password did not match. ) !!

     

    but i know my Username and password and my email..

    if  i click on link (Forgot Password?) )  then i write my email, give me messeg (  No user with this email address or username has been found. )....

     

    why ?  what happen ?

  • Profile Image
    EltonCris
    Answered on June 22, 2013 at 06:57 AM

    Hi,

    You appears to be logged in here in forum. Is 0537015556 your username?

    I checked it here and it was suspended due to the form you've created. The form was suspected to be used for phishing due to the social media websites in your form. Anyway, after reviewing it here it seems to be fine and nothing malicious. I have now re-activated your account. You can now login.

    Here's your account details FYI:

    Username: 0537015556

    Email: akrqsa103@gmail.com

    Let us know if you further questions. Thanks!

  • Profile Image
    0537015556
    Answered on June 24, 2013 at 04:54 AM

    Thank you for your wonderful response and outstanding services that we receive

  • Profile Image
    sidharth_kch
    Answered on June 24, 2013 at 05:47 AM

    @0537015556

    You are welcome.

    Glad to know that your issue was resolved.

    Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth