What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Billing: ödeme

    Asked by ccsurmeneli on June 22, 2013 at 11:36 AM

    geçen ay sizden bir aylık bir hizmet aldım ve kredi kartımdan benim talebim dışında bir çekim daha oldu bunu mantıklı bir açıklaması varmı ??

  • Profile Image
    JotForm Support

    Answered by Welvin on June 22, 2013 at 11:55 AM

    Hi,

    That is because you are subscribe to our monthly subscription plan which will charge you every month. If you want to cancel your subscription, please let us know so we can proceed. If you want a refund, let us know as well.

     

    Thanks

  • Profile Image

    Answered by ccsurmeneli on June 22, 2013 at 12:05 PM
    evet ayl elimin iptalini ve kilen tutar geri iade edilmesini talep ediyorum
    Date: Sat, 22 Jun 2013 11:55:27 -0400
    To: ccsurmeneli@hotmail.com
    Subject: Re: Billing: eme
  • Profile Image
    JotForm Support

    Answered by Welvin on June 22, 2013 at 12:13 PM

    Hi,

    All set. The refund has been processed. Expect the refund returned within 4-10 business days.

     

    Thanks