- PowerofTouchAsked on June 22, 2013 at 11:53 AM
I used to get notified with each JotForm submission. Suddenly, nothing is reaching my inbox. I've checked my spam folder, but they're not there either. I've tested several of my forms - sending test emails... but nothing is reaching.
- jefreylandichoAnswered on June 22, 2013 at 12:00 PM
It appears your email address has been listed in our bounce listing with the following reason.Reason(s) : 5.4.7 - Delivery expired (message too old) 554-'gmx.net (mxgmxus003) Nemesi= s ESMTP Service not available\nNo SMTP service\nIP address is black listed.= \nFor explanation visit http://postmaster.gmx.com/en/error-messages?ip=3D19= 188.8.131.52'
I have remove your email address from our boince listing and you should be able to received your form notification again. To prevent this from happening again, I would suggest checking this guide on how to prevent email notification from not being received.
If the issue still persist, please contact us again.