What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Dropbox Integration: Not all files are uploaded to Dropbox

    Asked by fotosportalgarve on June 22, 2013 at 07:10 PM


    i use the form on a facebook page, to receive photos to print.

    Half the photos in each request don´t sync to dropbox folder.


    Page URL:

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    JotForm Support

    Answered by EltonCris on June 22, 2013 at 09:17 PM


    Unfortunately the current Dropbox API allows up to 10 maximum number of files to be uploaded. We'd suggest not to go over on this limit. However, we have another alternative solution that allows infinite number of files as far as I know and base on my test. Use Box Integration, same with Dropbox it allows you to store files. JotForm now Integrates with Box.

    Hope this helps. Do let us know if you have further questions. Best Regards!

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    Answered by fotosportalgarve on June 23, 2013 at 08:01 PM
    How about integration with google drive? Do you have the same issue?
    No dia 23/06/2013, às 02:17, JotForm Support Forum escreveu:
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    JotForm Support

    Answered by EltonCris on June 23, 2013 at 09:22 PM


    Yes, there shouldn't be any problem with GDrive as well. 

    You can try my test form here: http://form.jotform.co/form/31738021691856?

    Check result: https://drive.google.com/folderview?id=0BwxqsUM6gnFjUXZJb0F5MWh5S3c&usp=sharing

    You will be able to see my test there as well with 26 different files uploaded.


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    Answered by irfan1001 on August 14, 2013 at 05:46 AM

    I have jotform linked to my dropox, but only some of the forms are coming through on drop box not all of them.


    Very annoying.

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    Answered by khrisell on August 14, 2013 at 06:58 AM

    Hello irfan1001,

    Kindly open a new thread so we can better track the issues, requests and solutions users are having. To assist you better and avoid confusion.

    Thank you and looking forward to assist you.