What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I have 2 problems

    Asked by bbrinkley on June 24, 2013 at 09:55 AM

    1. My forms are on a page using by a Joomla web template. It doesn't force the 'required' fields. You can submit incomplete forms. What can I do to fix this?

    2. I was playing around with various elements and put a CAPTCHA element on my form. I later removed it. I have saved the form many times since with other edits and changes, but the captcha continues to show up after the 'submit' button is pressed and before the 'thank you' page is displayed. How can I remove it?



    Page URL:

  • Profile Image

    Answered by jefreylandicho on June 24, 2013 at 10:11 AM

    The required field might not be working because of the Jotform script having conflict with the other scripts installed on your website. Please try using the IFRAME embed tag and it should resolve the issue.

    If you need further assistance, please contact us again.