What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Went to edit text box but all content cleared and could not be recovered.

    Asked by doogieb on April 26, 2011 at 12:39 PM

    I had a significant amount of text in a textbox and went to edit.  When clicking in the field it all cleared.  I quickly left the form before auto-save kicked in but all the content was gone.  Is this a new bug?


    form:enrollment request

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    JotForm Support

    Answered by liyam on April 26, 2011 at 02:01 PM


    The auto save function is one of the features of JotForm.  if you want to disable the auto save function, you will have to press right click on your mouse pointing to any space of your form (make sure it does not touch any fields) then select Disable Auto Save.


    There is also the undo and redo features of the form, in the form editing tools just above the form editing content. So, just in case you have edited something by accident, you can simply go backwards.


    Hope this helps.