What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    DateTime field and Form Collapse are disabled

    Asked by Salim ORHANLI on June 24, 2013 at 10:51 AM

    Hi,

     

    I created Car Rental Form (Arac Kiralama Formu) about two weeks ago. Everyting was OK. But today, some fields doesn't work.

    You can test that on www.ataman-group.com Rezervasyon button.

    I could not choose second date button. It is disable.

    I could not open personal (Kisisel Bilgileriniz) fileds. It is disable.

    Coold you help me, please ?

    Page URL:
    http://www.ataman-group.com

    Screenshot
    rental form problem www doesn't work
  • Profile Image
    JotForm Support

    Answered by Morian on June 24, 2013 at 11:45 AM

    Hi! Thanks for contacting Jotform.

    I was able to reproduce the issue on my end. Even when I tried to clone your form, I am experiencing the same issue.

    I have referred this to our developers and we'll let you know through this thread as soon as they're able to fix this. Thanks!

  • Profile Image

    Answered by Salim ORHANLI on June 24, 2013 at 03:10 PM
    I am very glad :)
    Thank you for your urgently support.
    Muhammet Salim ORHANLI
    UDISA LTD.
    24 Haz 2013 tarihinde 19:36 saatinde, JotForm Support Forum şunları yazdı:
  • Profile Image

    Answered by Salim ORHANLI on July 24, 2013 at 03:56 AM
    Hi,

    I could not find my form numbered 31494894115359 for editing.

    Could you help me, please ?

    Best Regards.

    Date: Mon, 24 Jun 2013 12:36:16 -0400
    To: salim1960@hotmail.com
    Subject: Re: DateTime field and Form Collapse are disabled
  • Profile Image
    JotForm Support

    Answered by Morian on July 24, 2013 at 04:06 AM

    Hi! Please open a separate thread for that and we'd be able to assist you with it. Also, since your email is not associated with any account, please create an account with Jotform so we can move that form there. Thank you.

  • Profile Image

    Answered by Salim ORHANLI on July 24, 2013 at 04:28 AM
    Hi,

    I create an account and I found it.

    Thank you very much for your urgently reply and solving my problem.

    Have a nice day.

    Best regards.

    Date: Wed, 24 Jul 2013 04:06:25 -0400
    To: salim1960@hotmail.com
    Subject: Re: DateTime field and Form Collapse are disabled
  • Profile Image
    JotForm Support

    Answered by Morian on July 24, 2013 at 04:32 AM

    You're welcome! =)