What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form doesn't seem to be working once the submit button is hit

    Asked by biossusa on June 24, 2013 at 12:01 PM

    My form is not working properly. Once the submit button is issued, the form doesn't seem to submit the information. Is there a lag time for the form to become live, or is there something wrong with this code?

     

    Thanks

    Page URL:
    http://biossusa.com/store/bioss-box

    thanks
  • Profile Image
    JotForm Support

    Answered by Morian on June 24, 2013 at 12:38 PM

    Hi! Thanks for contacting Jotform.

    I cloned your form and was able to make a submission just fine. Here's a screenshot of the Notification Email right after submission

    We suggest that you please clear your browser's cache and try to relaunch Jotform and make a submission again. If the problem persists, please do let us know. Thanks!