- tazolaAsked on June 24, 2013 at 12:23 PM
Having issues with IE uploading files. Is there ever going to be a fix with all of the IE issues?
- jefreylandichoAnswered on June 24, 2013 at 12:42 PM
Can you please tell us the form you having an issue with the upload field? Is it embedded or are you using a direct link? Also, can you tell us what IE version you were using when you experience this issue?
- tazolaAnswered on June 24, 2013 at 12:48 PMThis is an end user issue I have had since creating forms. Jot forms have
issues with IE no mater what version. Currently it is 10. I have changed
the form from an iframe to using the jotform script. That has made it
better and the upload is not failing 100% of the time but about 1/2 of the
people who use IE with the forms cannot upload successfully. Don't know
what to say other than I can't continue to have these issues. IE strips
the document or it fails while downloading. Hope you can find something.
- JotForm SupportjonathanAnswered on June 24, 2013 at 02:20 PM
Hi, are you referring to your form on your website here https://sites.google.com/a/azolainc.com/the-ivy-hotel-bids/important-forms/submittals
I did a quick test using IE10 browser, and I easily uploaded files
Don't know what to say other than I can't continue to have these issues. IE strips the document or it fails while downloading. Hope you can find something.
We can help you much better if you can describe to us the procedures or steps to reproduce this issue. Unfortunatelly, we cannot elevate issue ticket to our next level support if we do not have enough information what the issue is all about, for them to fix it.
I am sorry, but at this time I could not find anything to report yet.