What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
HELP! The email form won't accept email format!Asked by naftalikarp on June 25, 2013 at 02:40 PM
Every time that I put in an regular email address, and click submit, I am told that the email form can only accept letters and numbers! Help please ASAP! I've got a raffle to run and people can't submit forms!
Below, you ask for the webpage of the form. I assume that you mean the webpage on which the form is embedded. (here is the source code for embedding, if that helps you at all: )
Hi, I've checked your form email configurations and found that you do have the Validation for the Email Field set to EMAIL. I tested this and I was able to submit with no problems. Can you please try again and let us know. You may need to clear your form cache to see if this helps if it is still not working. If the problem continues please let us know about it.
Thanks. All good now.