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    HELP! The email form won't accept email format!

    Asked by naftalikarp on June 25, 2013 at 02:40 PM

    Every time that I put in an regular email address, and click submit, I am told that the email form can only accept letters and numbers! Help please ASAP! I've got a raffle to run and people can't submit forms!

    Thanks

    Below, you ask for the webpage of the form. I assume that you mean the webpage on which the form is embedded. (here is the source code for embedding, if that helps you at all: <script type="text/javascript" src="//form.jotform.co/jsform/31748550796870"></script> )

    Page URL:
    http://www.projectshoresh.com/-raffle.html

    Screenshot
    email form email email format format
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    JotForm Support

    Answered by KadeJM on June 25, 2013 at 03:14 PM

    Hi, I've checked your form email configurations and found that you do have the Validation for the Email Field set to EMAIL. I tested this and I was able to submit with no problems. Can you please try again and let us know. You may need to clear your form cache to see if this helps if it is still not working. If the problem continues please let us know about it.

     

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    Answered by naftalikarp on June 26, 2013 at 02:16 PM

    Thanks. All good now.