My integration shows a required field that is NOT in my form

  • kbeisly
    Asked on May 20, 2020 at 6:27 PM

    I don't have this question in my form, yet when I set up the integration from JotForm to Salesforce, I'm getting an error that the field is required.  It's not even in my form, where did this come from?  I checked Salesforce and it's not set to be required there. 

    Jotform Thread 2336837 Screenshot
    Page URL: https://www.jotform.com/build/201403665714046/settings/integrations
  • kbeisly
    Replied on May 20, 2020 at 7:28 PM

    I figured it out, the field WAS marked in Salesforce as required, so that must have been changed recently. After adding that question, I was able to complete the integration.

    However, I'm still not seeing the date show up in Salesforce after running several tests.
  • David JotForm Support Manager
    Replied on May 20, 2020 at 11:03 PM

    Glad to know that you figured it out. Your new question will be addressed in the following support ticket: https://www.jotform.com/answers/2337261