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[Stripe] - this account is unable to accept charges.Asked by thereserveteam on June 25, 2013 at 04:29 PM
my customers are getting this error message...
"this account is unable to accept charges." Is this an error within stripe for within jotform? i paid for my service to work yesterday! any help would be appreciated thanks! # is 2532758857 calls are most prefered
Thank you for contacting us.
It might be related to expired Stripe Secret API Key / Stripe Publishable Key. Please refresh the Stripe API keys on your form, and then recheck the form.
If it does not help, please let us know.
no sir. this didnt fix the issue. here is the exact message i get after completing my form found here
"Your account cannot currently make live charges. Please contact us if you have any questions"
Please contact the Stripe Support to proceed with the further investigation. We do not block anything and the error is coming from their side.
reservationteam go into your stripe and make sure you are using the live key and not the test key