I am not getting emails of web forms filled out.

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    ohiofinancedhomes
    Asked on June 26, 2013 at 04:44 PM

    I tried 2 diff emails.

     

    Brian Gibbons

    bj_gibbons@yahoo.com

    team@reiskills.com

     

    Can you find out why?

  • Profile Image
    EliezerN
    Answered on June 26, 2013 at 04:55 PM

    Hello,

    Could you please share with us the link of your form, or the url of the page where your form is, in order to give you further assistance?

    Thanks!

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    ohiofinancedhomes
    Answered on June 26, 2013 at 05:27 PM

    http://www.jotform.com/submissions/31721278370149

     

    Brian Gibbons

    team@reiskills.com

  • Profile Image
    EliezerN
    Answered on June 26, 2013 at 05:41 PM

    Thank you for your reply.

    I have checked your form, and I found the Sender Email is not setup to noreply@jotform.com, as it has to be. This might be the Cause of the issue.

     

    To prevent this kind of issues I will recommend you to check the next guide, which has important instructions: How to setup email alerts to prevent email bouncing related issues.

    So please, do the changes and let us know how it works or if you need further assistance.

     

    Thanks!