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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am not getting emails of web forms filled out.

    Asked by ohiofinancedhomes on June 26, 2013 at 04:44 PM

    I tried 2 diff emails.

     

    Brian Gibbons

    bj_gibbons@yahoo.com

    team@reiskills.com

     

    Can you find out why?

    Emails web forms find
  • Profile Image

    Answered by EliezerN on June 26, 2013 at 04:55 PM

    Hello,

    Could you please share with us the link of your form, or the url of the page where your form is, in order to give you further assistance?

    Thanks!

  • Profile Image

    Answered by ohiofinancedhomes on June 26, 2013 at 05:27 PM

    http://www.jotform.com/submissions/31721278370149

     

    Brian Gibbons

    team@reiskills.com

  • Profile Image

    Answered by EliezerN on June 26, 2013 at 05:41 PM

    Thank you for your reply.

    I have checked your form, and I found the Sender Email is not setup to noreply@jotform.com, as it has to be. This might be the Cause of the issue.

     

    To prevent this kind of issues I will recommend you to check the next guide, which has important instructions: How to setup email alerts to prevent email bouncing related issues.

    So please, do the changes and let us know how it works or if you need further assistance.

     

    Thanks!