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Not working Hide empty fields in notification emailAsked by ConAm on June 26, 2013 at 04:49 PM
Hello - I set a couple of my forms to hide empty fields in email notifications using advanced settings for this in preferences. However, subsequant email notifications of new submissions still show the fields that were not filled in. Thanks.
Thank you for contacting us.
I have reproduce the problem on your form. Now it has been escalated to our Next Level Support.
We will get back to you as soon as we have any updates.
Any movement on this?
The problem has been reported today. It might take around 1 week to get a response for one of our developers.
We have recently fixed a bug with empty fields being shown on autoresponders. However, it looks like your issue is with notifications.
May I ask if you're still experiencing the problem reported on this thread?