What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can disapeared the folders?

    Asked by Holidea on June 27, 2013 at 10:25 AM

    Hi,

    Disapeard all the folders what we are created on our jot form site. We recreated the folders but would like to know how could it happen.

    Thank you

    Eva

    site
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    Answered by jefreylandicho on June 27, 2013 at 10:48 AM

    Switching between old and new interface of MyForms might have caused this issue although I was unable to replicate the same issue you are experiencing. Please try not to switch between the Old Interface and New Interface to prevent folders from missing.

    If you have any other questions, please contact us again.