Why was my account suspended

  • Tameka Sears
    Asked on May 25, 2020 at 11:54 PM

    Why is my account deactivated?

  • Elton Support Team Lead
    Replied on May 26, 2020 at 2:40 AM

    I have reactivated your account. You can now log in.

    Your account was suspended because you were asking sensitive information like ID/Driver's License. When asking this type of information, please add the Terms & Conditions Widget in your form along with the Signature field.

    https://www.jotform.com/widgets/terms-and-condition

    Please ensure adding this widget in your form to prevent this from happening again.

    Thanks