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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Delete items in my upload folder

    Asked by chuggett on June 27, 2013 at 06:36 PM

    Hi.

    I have gone over my space for my free account and would like to delete some items out of it.Can you please tell me how i can do this and will my account then not close?

     

    Thanks

    upload folder items thanks
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    Answered by khrisell on June 27, 2013 at 06:58 PM

    Hi, If you have deleted the actual forms, you will need to go to Trash and permanently delete the forms there.  But if the form is currently in use, you will need to go to the Submissions page and individually delete the submissions with its attachments.

    These should free up the space on your account.

    Feel free to let us know if you have further questions or inquiry.

    Thank you