Delete items in my upload folder

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    chuggett
    Asked on June 27, 2013 at 06:36 PM

    Hi.

    I have gone over my space for my free account and would like to delete some items out of it.Can you please tell me how i can do this and will my account then not close?

     

    Thanks

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    khrisell
    Answered on June 27, 2013 at 06:58 PM

    Hi, If you have deleted the actual forms, you will need to go to Trash and permanently delete the forms there.  But if the form is currently in use, you will need to go to the Submissions page and individually delete the submissions with its attachments.

    These should free up the space on your account.

    Feel free to let us know if you have further questions or inquiry.

    Thank you