What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form is not saving changes that I make when I go to the payment options it resets my form afterwards

    Asked by pro_salesman on June 27, 2013 at 09:51 PM

    I have changed and corrected my form a dozen times, I have added the payment and submit fields. Once I preview the form and go through it and submit the form, I try to go back to the form and all of the changes are lost.

  • Profile Image

    Answered by sidharth_kch on June 28, 2013 at 02:59 AM

    @pro_salesman

    That's strange. Please clear your browser cache and log back in to your JotForm account. Let us know if that helps your. 

    Have you logged in from some different location as well and this form is opened in editor?

    Thanks,

    Sidharth