What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I got all contact forms / Multiple emails upon submission

    Asked by optic2000 on June 28, 2013 at 12:00 PM

    Hi

     

    If I send one of my  contact forms i got all other contact forms too by email?

    Whats wrong?

     

    Thank you for your help

    Raphael

    contact forms email multiple emails
  • Profile Image

    Answered by sidharth_kch on June 28, 2013 at 12:39 PM

    @optic2000

    I am not sure if I have understood your question. Do you mean to say that when one of your form is submitted you receive notification email of all other forms?

    Thats strange. Please confirm and we will investigate your issue.

    Thanks,

    Sidharth

  • Profile Image

    Answered by optic2000 on June 28, 2013 at 04:31 PM
    Hello
    Yes thats what i mean.
    If I submit one of the created forms - i got an answer from each form!
    I have made the forms just by made a clone copy and changed some things
    maybe that helps you to find the error?
    Thank you very much
    Raphael
    2013/6/28 JotForm Support Forum
  • Profile Image
    JotForm Support

    Answered by Mike_T on June 28, 2013 at 05:38 PM

    You have multiple email notifications on your form, so that we send multiple emails upon each submission.

    If you do not need some email notifications you can delete them:

    How to Delete Notifications/Autoresponder

    Please let us know if you need any further assistance on this. Thank you.