How can i delete a sub-user under my account?

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    mikebennett
    Asked on June 28, 2013 at 03:01 PM

    I need an account deleted. I am trying to add someone as a "user" on another account, but instead of coming through as a "user" they created their own account by mistake, and now i cannot delete it.

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    khrisell
    Answered on June 28, 2013 at 03:54 PM

    Hello, 

    Here's the steps on how to delete a user on your account.

    You need to go to..

    1. Your Account

     

    2. Users and click edit

    3. After clicking edit the option to delete will then show up.

    This should now let you delete the user under your account.

    If not, kindly try to delete all the browser cache and cookies and try this process again.

    If problem persist kindly let us know.

    Thank you for using JotForm.