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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    File does not excel dowload

    Asked by martinsb2b on June 28, 2013 at 03:03 PM
    The URL of the form is http://www.jotform.com/submissions/30093620494653 am not getting download the file to excel file is downloaded in pdf only.
    How do I just download the file to be downloaded as excel??...
    excel Submissions JotForm www
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    Answered by pinoytech on June 28, 2013 at 04:00 PM

    Hi,

    Sorry for the inconvenience that may have caused. Let me forward this issue to our next level support for further investigation since I was able to replicate the issue. As soon as this issue sorted out, we'll inform you immediately.

    Thank you!

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    JotForm Support

    Answered by alp_deniz on July 01, 2013 at 06:09 AM

    The download system was being renewed and unfortunately we had some time correcting the issues related to it. It must be working as expected now.

    We are sorry for the troubles that may have caused. 

    Thank you for letting us know.

    Best