What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My account has been paid for but im not seeing anything change from the Free account...

    Asked by Xhleti on June 28, 2013 at 03:44 PM
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    Answered by jeanettebmz on June 28, 2013 at 05:45 PM

    The problem is that the Jotform login name that you used in the subscription information was your email address.

    So I have manually upgraded the account

    Kind regards